Policies

We collect the information you provide when you contact us or purchase services (e.g., name, email, billing details). We use this information to provide services, respond to requests, process payments, and meet legal obligations.

Payment processing is handled by secure third-party payment providers. We do not store full card numbers on our servers. Receipts and invoices may be emailed to you.

We may use essential cookies for site functionality and basic analytics to improve performance. You can control cookies via your browser settings.

You may request access, correction, or deletion of your personal data by contacting support@hiclickseo.com.

HiClickSEO Agency provides digital professional services (SEO, design, copywriting). All deliverables are provided electronically. No physical goods are sold.

By purchasing our services, you agree to provide necessary access and information in a timely manner (e.g., website URL, analytics access, CMS credentials when applicable). Delays in access may affect timelines.

Fees and billing terms are shown on the Pricing page and/or on your invoice. Unless stated otherwise, monthly plans are billed in advance. You may cancel at any time to stop future billing.

We communicate primarily via email. Our business contact details are: Address: Calle de Alcalá 121, 3º A, 28009 Madrid, Spain, Phone: +34 911 23 45 67, Email: support@hiclickseo.com.

14-day money-back guarantee if the service has not been initiated. “Service initiated” means we have begun work, delivered any initial audit/roadmap, requested access, or started producing deliverables.

If the service has not been initiated, you may request a refund within 14 days of purchase by emailing support@hiclickseo.com from the billing email address, including your invoice/receipt reference.

If work has started (service initiated), refunds are generally not available due to the time-based nature of professional services. However, we will make reasonable efforts to resolve issues and complete agreed deliverables.

Cancellations: You can cancel a monthly plan anytime to stop future billing. Your current billing period remains active until the end of that period.